Career Tag: Siêu thị

[AEON HAI PHONG] GROUP LEADER – HOME COORDY

1.Operations duties:
a. Merchandise management
– Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
– Order stock directly with Supplier and receive stock from MMD.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Attend bi-annual Stock Take as scheduled.
b. Non-merchandise management
– Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy.
• Fire safety procedure is carried out properly.
– Order POP, execute POP exhibition, check POP to ensure correct and adequate information
– Execute floor opening and closing
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
c. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Sales and Profits
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
– Provide every day sales figure of concess counter for promoters
– Support cashier in return/exchange merchandise as required.”

3. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff and Promoters’ attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.


4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.

5. Other duties
– Closing floor in charge.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

Contact:

Ms. Nguyễn Khánh Linh – Phòng Nhân sự – Aeon Hải Phòng
Email: khanhlinh.nguyen@aeon.com.vn
Tel: 0225.6288.512 (Ext 610)

[AEON BÌNH TÂN] PRODUCE DIVISION LEADER (Trưởng quầy Rau & Trái Cây)

Operations duties (40%)
a) Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
b) Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisor.

Customer service (20%)
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

Sales and Profits (20%)
– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion scheme.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

Manpower management (10%)
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
Rules and Regulations & Other duties (10%)

 

Requirements:

Strong analytical skill, good at data/figures
Teamwork skill: Actively promote team work
Service orientation: customer service minded
Leadership: Acting leadership by example
Good presentation, problem solving and sales skills
Computer skill (Word, Excel, Powerpoint).
Be able to work at shift & on Public holidays

 

Người liên hệ: Ms. Thùy Phương – HR Dept – Aeon Bình Tân
Email: thuyphuong.do@aeon.com.vn

[AEON HAI PHONG] ADMIN GROUP LEADER – Nhân viên Hành chính

A. Job Description:

(1) Primary Objective:

Support Operation through administrative tasks

(2) Roles and responsibilities:

1. Expenditure:

– Collect all taxi bills of the store and make weekly report.
– Collect all Purchase Request (working tools, device and stationery) and make monthly report.
– Monitor expenditure in term of taxi usage & the ordering of working tools, device, stationery and .propose ways to save costs.

2. Stationery

– Receive Purchase Request for Stationery, employee cards then proceed ordering.
– Receive Stationery, employee cards from supplier and deliver to staff.

3. Staff Meal

– Get quantity of meal to be served each week from each Operation Line and inform to Aeon Delight.
– Make report on real quantity of served meal each day and each month.

4. Staff uniform

– Be in charge of delivering uniform to new staff and uniform replacement in case of wear and tear.
– Take and store returned uniform of resigned employees from HR Store.

5. Manpower management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff’s attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

6. Rules Regulations and other duties:

– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff to follow the rules and regulations.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by Store Admin Manager and Store Manager.

B. Job Requirement:

  • University/ College degree
  • Minimum 01 year of related experience
  • Be able to work at shift & on Public holidays
  • Have ability to relocate to other Stores as per Company’s assignment is a plus
  • Show good attention to detail
  • Teamwork skill: Actively promote team work
  • Leadership: Acting leadership by example
  • Computer literacy
  • Good communication skill
  • Good command of English is a plus

C. Other information:

Work location:

Trung tâm Bách hóa Tổng hợp và Siêu thị AEON Hải Phòng
Số 10 Võ Nguyên Giáp, phường Kênh Dương, quận Lê Chân, thành phố Hải Phòng

Contact information: Ms. Linh (Email: khanhlinh.nguyen@aeon.com.vn)

Phone: (0225) 6288 512 – Máy lẻ 610/611

[AEON TAN PHU] DIVISION LEADER – QUALITY CONTROL

I. Roles and responsibilities:

Quality control activities
– Check the periodical food safety hygiene at store
– Analyze the result of checking food safety hygiene, propose the improvement plan for each division of store.
– Summarize the monthly report on quality control in store.
– Follow up other programs (PMP, 5S, equipment calibration, water testing, food safety & hygiene training, health examination …) according to regulation requirements.
– Keep in touch with local authority organizations to get the necessary information, supports or documents as well as to follow up and carry out the designated tasks.

Supporting Store
– Support store in food safety hygiene improvement.
– Carry out the report related to 5S at store.
– Conducting training on food safety and hygiene for Foodline staff.

Rules & Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader to follow the rules and regulations.

Rules & Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader to follow the rules and regulations.

Other duties
– Make periodical and ad-hoc report on foods safety and hygiene as required.
– Other tasks or responsibilities as assigned by Manager/Executive – QC

II. Qualification and Job Requirements:

  • University degree, preferably in food chemistry or technology faculties.
  • Minimum 03 year working in quality assurance / quality control / fresh foods receiving / fresh.
  • Have knowledge on standards of quality systems in food area (GMP/HACCP/ ISO9000/5S/, …).
  • Good communication, listening and negotiation skills.
  • Good command of English (both verbal and written).
  • Computer literacy: Excel, Word, Power Point.
  • Self disciplined with ability to work at nigh shift and under high pressure.

Email to apply: hr.celadon@aeon.com.vn

Tel: (028) 6288 7711 – Ext: 741

[AEON TAN PHU] DIVISION LEADER – ADMIN

I. Roles and responsibilities:

Administrative tasks & Cost Control
– Assist Store Admin Manager in development and implement new administrative systems, such as record management.
– Coordinate with Aeon Delight to tackle issues relating to house-keeping, security and technical matters.
– Prepare data& document adapting the inspection team from governmental authorities.
– Plan & order uniforms, name badges, swipe cards, material to ensure cost efficiency.
– Support to take care of other matters relating to staff s benefits, i.e. staff bus, staff canteen, medical room, garbage management.
– Support to dispose of unused equipment, machinery.
– Control store expenditure within budget parameters.
– Make periodical report related to cost& other matter.
– Promote, strengthen cost effectiveness mindset to all Store staff.

5S and Safety Implementation
– Responsible on safety of personnel working and 5S at the backyard& backroom.
–  Maintain standards of health and safety, hygiene and security in the work environment.
– Support and check the plan of maintenance of vehicles, machinery and equipment.”
 
Process, Guidelines & Supporting roles
– Ensure compliance in internal controls.
– Communicate, train, implement and sustain relevant policies, processes and procedures within the store to deliver the required outcomes.
– Plan ahead and work towards material order and related processes for new store’s opening.

Rules-Regulations& Duties
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by Store Admin Manager or Deputy Store Manager.

II. Qualification and Job Requirements:

  • University degree
  • A minimum of 3 years related office/ administrative management preferably in retail
  • Detail oriented and be able to handle multi-tasks
  • Abilities to use computer, office programs and database
  • Planning, development, improvement mindset
  • Good English language (both written and oral)
  • Work well under high pressure
  • Be able to work at shift & on Public holidays

III. Preferred skills:

  • Good communication skill
  • Problem solving skill
  • Leadership skill
  • Teamwork skill
  • Risk management skill
  • Good negotiation skills
  • Good organizing and time management skills

Email to apply: hr.celadon@aeon.com.vn

Tel: (028) 6288 7711 – Ext: 741

[AEON TAN PHU] LINE MANAGER – FOODLINE 1

I. Roles and responsibilities:

Operations duties
a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications.
• Merchandise on sales floor is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.
b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
• Sales floor/pillar/wall is kept clean & tidy.
• All backrooms are locked and in good conditions.
• Fire Safety procedure is carried out properly.
– Make order request for equipment and get approval from Store Manager.
c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.
– Always remind subordinate to promote “customer first” spirit.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

Sales and Profits
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Share information about customer voice or any arising issues.
– Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.
– Analyze sales figures and forecasting future sales volumes to maximize profits.
– Analyze and interpreting trends to facilitate planning.
– Take overall responsibility for the successful execution of all promotion schemes.
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items.
• Monthly: Division review, Promotion review, Sales analysis, Productivity report.
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.

Manpower management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/ Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.

Other duties
– Opening store, Closing store.
– Approve all kind of documentation raised by subordinates.
– Other tasks or responsibilities as assigned by Store Manager.

II. Qualification and Job Requirements:

  • Computer literacy (MS.Office, Internet,… )
  • Ability to adapt quickly and react positively to business needs and changes in strategies
  • Demonstrated ability to build effective teams and motivate employees
  • Strong initiative and leadership skills
  • Excellent communication skills, both verbal and written
  • Good problem solving & presentation skills
  • Sound knowledge of retail background
  • Ability to cope with stressful situations at work
  • Good command of English: verbal and written
  • Be able to work at shift & public holidays

Email to apply: binh.vo@aeon.com.vn

Tel: (028) 6288 7711 – Ext: 741

[AEON XUÂN THỦY] TRƯỞNG NHÓM GIAO NHẬN HÀNG (MMD GROUP LEADER)

I. KEY RESPONSIBILITIES

1. Merchandising management

– Monitor the receiving of merchandise at bay to ensure accuracy in quantity and specifications according to purchase orders.

– Check documents enclosed to order form for accuracy and adequate information, especially special declaration as per Viet Nam law and regulation (i.e. declaration of animal quarantine, customs declaration, etc.).

– Monitor merchandise exported from store to be delivered to customers or for maintenance purposes.

– Monitor merchandise destroy at garbage storage area.

– Inspect PA zero process to control inventory.

– Monitor the return of slow-moving, non-confirming merchandise to suppliers.

– Work with suppliers during receiving merchandise to solve any arising issues.

– Manage loading bay, ensuring the best condition for all equipment and tools.

– Communicate with relating parties to coordinate and take initiatives to support the receiving of merchandise.

– Carry out stock take according to Store’s procedures and regulations.

– Receive, check VAT invoices from suppliers then pass to HQ Accounting Department for payment.

– Assist MMD Manager in making plan, arranging manpower, asking for manpower support from other departments to prepare for bi-annual stock take (Store) and monthly stock take (Foodline) to control inventory levels.

– Assist MMD Manager in monitoring stock take activities to ensure accuracy and effectiveness.

– Assist MMD Manager in analyzing stock take report and reconcile with data storage system in cooperation with other departments.

2. 5S and Safety Implementation

– Ensure merchandise and receiving area is free of dust, well arranged, tidy, and neat and in proper area.

– Ensure the best conditions for all equipment and tools.

3. Manpower management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.

– Ensure sufficient manpower during business in ad-hoc situations.

– Ensure General Staff’s attendance and attire.

– Be responsible for General Staff’s performance.

– Identify and reduce unnecessary tasks to increase staff productivity.

– Regularly train and motivate subordinates in daily works.

– Identify potential staff for succession planning purposes.

– Build and promote team work spirit.

4. Rules and Regulations

– Follow all Department procedures relating to merchandise management.

– Follow safety, health procedures, Company’s policies, rules and regulations.

– Check, monitor, remind and guide General Staff to follow the rules and regulations.

5. Other duties

– Make periodical report as required by job nature.

– Support other departments as necessary.

– Other tasks or responsibilities as assigned by MMD Manager and Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements

– University/College degree. 

– Minimum 01 year of experience in the same function. 

– Be able to work at shift & on Public holidays. 

2. Preferred skills:

– Good communication and problem solving skills. 

– Self-disciplined with ability to work independently. 

– Computer literate (Word, Excel, Power Point). 

– Ability to communicate in English (verbal and written) is a plus. 

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG NHÓM GIAO HÀNG – BỘ PHẬN BÁN HÀNG ĐA KÊNH (OMNI CHANNEL – DELIVERY GROUP LEADER)

I. KEY RESPONSIBILITIES 

1. Delivery management

– Coordinate with Operation team to arrange and plan driver in house and 3rd party to ensure delivery resources

– Manage and coordinate the delivery of the delivery staff

– Divide orders by wards and districts to optimize shipping

– Track and update vehicle schedules and delivery progress.

– Conduct data analysis and propose solutions, orientation to improve driver performance

– Assist/Draw up project planning, implementing and communicating across the involved stakeholders to coordinate the team’s scope of work & timelines

– Develop and implement improvement initiatives to boost Driver Supply

– Check, monitor, remind and guide staff to contribute work follow deadline. 

2. Customer service

– Manage customer enquiry for all on-line channels with fast & appropriate response

– Escalate of all problems/complains and get advice from LM to assure they are satisfactory resolved

– Update all related issues regarding the orders for further coordinating with customer

– Follow customer’s trend, comment, feedback and report related delivery. 

3. Expense control

– How to improve effective cost per working hours for delivery.

– Manage materials and equipments reasonably.

4. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide Key Staff and General staff to follow the rules and regulations.

5. Other tasks

– Other tasks or responsibilities as assigned by superiors

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements

– University/College degree.

– Minimum 1 year related experience is required. 

– At least 1 year experience in management level

2. Preferred skills

– Good communication, problem solving and leadership skill.

– Logical thinking and reasonable work arrangement

– Good understanding on E-commercial Sales (general trade market and selling)

– Competently the routes in the city

– Have a polite and friendly attitude.

– Have customer service mindset.

– Teamwork skill: Actively promote team work.

– Be able to work at shift & on Public holidays.

– Have ability to relocate to other Stores as per Company’s assignment is a plus.

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

Aeonmall messenger