[AEON MAXVALU] RECRUITMENT OFFICER (NHÂN VIÊN TUYỂN DỤNG)

Job Description

1. Recruitment

  • Implement recruitment process: phone screening, interview, reference check, offer…
  • Share situation of lacking position in all stores with Operation Team and propose necessary employees in each store to HR Executive
  • Manage existing candidate database to exploit for future positions
  • Maintain a good relationship with candidates for future and/ or unexpected hiring needs
  • Create strong network with company, vocational centers and universities, in social channels to maximize the chances
  • Identify appropriate channels for sourcing potential candidates, take initiatives for attracting and retaining talents
  • Manage applicant information in recruitment database in proper manner
  • Conduct exit interview and analyse the reasons of resignation
  • Prepare recruitment reports weekly/ monthly
  • Assist recruiters in posting job ads on career pages and processing received resumes
  • Input CVs data in CV bank
  • Provide admin support in the interview day: Greeting and assisting interviewees onsite, set up interview room, interview assessments, tablets (if any)
  • Assist successful candidates with the onboarding process, including prepare facilities, welcome kit; collect document, print employee card, upload data to canteen system for all newcomers

2. General

  • Update employee personal records and documentation, manage profile of employees, maintain employee’s records in personnel file
  • Manage and store paperwork for HR policies, procedures…
  • In charge of booking and manage room for meeting, interview…
  • Arrange travel accommodations and process expense forms
  • Manage stationery, prepare necessary logistics and facilities for HR’s projects
  • Organize Briefing Session on Performance Management Process in preparation for 3 phases: Setting Goals, Mid-year review, Year-end review for all G2+ at all work locations efficiently
  • Support all gather performance evaluation document & analyse its result
  • Support to proceed data analysis for productivity improvement
  • Process Employee Engagement survey & coordinate with other Departments for action plan
  • Support with the proposal of various change management strategies and intervention to improve employee satisfaction.
  • Provide ongoing support and explanation to employees on Performance Management process and follow-up to ensure effective and timely implementation of the process.
  • Timely identify issues and propose remedies to ensure whole process is implemented properly and efficiently.
  • Planning & organize Company events (Best Employee, Best Practice, Long Service, Teambuilding, Health check…)
  • Ensure labor contract, renewal contract and annex to labor contract are given to employees on time
  • Scan, photo, stamp documentation as required
  • Follow up document signing
  • Register PIT dependant for employee.
  • Check PIT code for all employees.
  • Coordinate with HR HQ to get consult all staff issue (if any)

3. Rules and regulations

  • Follow all working procedures, the company’s policies, rules and regulations.
  • Check, monitor, remind and guide subordinates to follow the rules and regulations.
  • Participate in disciplinary action and report

4. Other duties

Other tasks or responsibilities as assigned by Recruitment Executive or HR Deputy Manager – SMPT

Qualifications & Job Requirements

  • University degree. Prefer candidates with major in Human Resources Management
  • Fresh graduate or 1 ~ 3 years of direct recruiting experience
  • Knowledge of HR related regulations and laws of Vietnam
  • Good command in using MS. Office software
  • Good command of English, both verbal and written.
  • Good interpersonal & teamwork skills
  • Self-motivated, highly committed, hard-working and responsible to work under pressure

Other information

Work location: 27 Cổ Linh, Long Biên, Hà Nội (Aeon Long Biên) (temporary) (long-term working location will be allocated asap)

Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month

Contact information: Ms. Minh Anh (Email: anh.duong@aeon.com.vn)

[HA DONG] HR Officer

KEY RESPONSIBILITIES

Perform daily administrative tasks for Store’s smooth HR operations in term of training, recruitment, HR management & reports

  1. Recruitment activity
  • Coordinate with Hiring Managers to understand the scope, responsibilities, and requirements of positions to be filled.
  • Define job accountabilities and requirements of vacancies, make necessary adjustments to the description and expectation to fill in the positions.
  • Implement recruiting process: phone screening, interviews, reference check, offer, etc.
  • Follow up with filled vacancies to ensure that selected candidates meet company’s needs, and resolve issues with Hiring Manager on staffing actions.
  • Manage existing candidate database to exploit for future positions.
  • Maintain good relationship with candidates for future and/or unexpected hiring needs
  • Create strong network within company, vocational centers and universities, in social channels to maximize the chances.
  • Identify appropriate channels for sourcing potential candidates, take initiatives for attracting and retaining talents.
  • Manage applicant information in recruitment database in proper manners.
  • Stay up-to-date with industry trends
  • Conduct exit interview and analyze reasons of resignation.
  • Prepare recruitment reports weekly/ monthly

 

  1. Training activities
  • Be in charge of new staff orientation program.
  • Train promoters on Store rules.
  • Receive training request from Line Manager(s) and work with them to develop materials for training.
  • Prepare logistics for training (book room & projector, send invitation, check attendance, make training report etc.) & conduct training.

 

  1. Employee Relation & Performance
  • Participate in Branding activities through social media channels.
  • Coordinate with universities, events in relation to targeted hires.
  • Support Management Trainee program to attract the most potential candidates.

 

  1. HR management & Reports
  • Ensure General Staff’s attendance and attire.
  • Identify potential staff for succession planning purposes.
  • Check information and provide reports when necessary.
  • Manage all store staff’s & Promoters’ job information.
  • Take photos for new staff (including Promoters) and proceed employees’ magnet card printing.
  • Collect new staff’s information and process hiring steps on the system.

 

  1. Rules and Regulations
  • Follow all working procedures, company’s policies, rules and regulations.
  • Check, monitor, remind and guide General staff to follow the rules and regulations.

 

  1. Other duties
  • Support other departments as necessary.
  • Other tasks or responsibilities as assigned by Division Leader & Store Manager

 

JOB REQUIREMENTS

  1. Qualifications & Experience
  • University/ College degree
  • 1 ~ 3 years of direct recruiting experience
  1. Knowledge, Skills & Behaviors
  • Be able to work at shift & on public holidays.
  • Computer literate (Word, Excel, Power point).
  • Good communication and problem-solving skill.
  • Customer-focused mindset
  • Self-disciplined with ability to work independently.
  • Good command of English (verbal and written) is a plus

Working location: Duong Noi, Ha Dong, Hanoi

Please send your updated CV to: doan.pham@aeon.com.vn
If you have any questions, please contact us at (024) 6277 8333
 

[THE NINE] SALES LEADER

Working location: No 9, Pham Van Dong street, Cau Giay district, Hanoi.
Key Activities:
1. Operations management
2. Manpower management
3. Sale and profit management
4. Cash management
5. Customer service & other tasks

Roles and responsibilities:
List in order of importance the major responsibilities of the job and estimate the percentage of time spent on each responsibility (the main function of the job may or may not be the one where the most time is spent).

1. Operations management 
– Supervise Supervisor(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Verify and approve inventory orders raised by Supervisor(s).
– Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled.
– Plan, assign duties for Supervisor(s) and General Staff to make necessary preparation for Membership Day and Public Holidays.
– Control daily production plan for Delica & bakery made by GL
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Maintain FSH as the company rules
– Check and verify variances in stock & sales figures after Stock Take and make report to Store Manager.
– Execute store opening & closing as directed by Store Manager.”

2. Manpower management 
– Plan Monthly Department ‘s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Supervisor(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Supervisor(s).
– Be responsible for Supervisor(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.


3. Sale and profit management 
– Daily briefing Supervisor(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Breakdown the sales target given by Store Manager to each Supervisor and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Supervisor(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Supervisor(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Store Manager.”


4. Cash management 
– Change cash and distribute to cashier counters.
– Ensure cash register equipment (audit roll, thermal roll, printer ink cartridge) and all type of nylon bags available and adequate for daily operation.
– Ensure cash registers & credit card terminals are in good conditions.
– Ensure the hangers, hard tags and left-over items timely collected by department staff.
– Remove unnecessary goods at inactive cashier counter.
– Check all cashier counters to avoid long queue especially in peak hours or weekend.
– Random spot check at cashier counter to avoid any fraud.
– Make day and night shift handover.”


5. Customer service 
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Handle customer complaint and give the best solution for customer satisfaction
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/ exchanges, etc.
Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.


Other tasks
– Be on duty and act as Store Manager when as Store Manager not present at work
– Other tasks or responsibilities as assigned by direct Store Manager.
– Open & close store

Qualification and Job Requirements:
1. College/ University degree 
2. At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs 
3. Detail oriented and be able to handle multi-tasks 
4. Abilities to use computer, office programs and database 
5. Work well under high pressure 

6. Customer – focused
7. Strong analytical skill, good at data/figures

8. Fluency in English language (both written and oral)

9. Be able to work at shift & on Public holidays

Preferred skills
1. Leadership skill 
2. Sales skill 
3. Teamwork skill 
4. Problem solving skill 
5. Good presentation & communication skill 

To apply, please send your CV (Eng) to email: tuyendung.hn@aeon.com.vn / 024 6277 8333 (Ext: 763/765)

[HANOI OFFICE] Manpower Planning Officer (Nhân viên Tuyển dụng)

Job Description

1. Recruitment

  • Coordinate with Hiring Manager to understand the scope, responsibilities and requirements of positions to be filled
  • Implement recruiting process: phone screening, interviews, reference check, offer…
  • Follow up with filled vacancy to ensure the selected candidate to meet company’s needs, resolve issues with Hiring Manager on staffing actions
  • Identify appropriate channels for sourcing potential candidates, take initiatives for attracting and retaining talents
  • Manage applicant information in recruitment database in proper manner
  • Prepare recruitment reports weekly/ monthly

2. Reporting System Management & Improvement

  • Designs and maintains the HR Data and ensures that just one source of master data exists
  • Supports Managers by designing customized reports providing source data
  • Document processes, identifying HR concerns, and compiling data analysis reports
  • Coordinate training and technical support as schedule
  • Work with supplier, IT dept & related department to setup, maintain & fix system

3. Employer Branding Support

  • Participate in Branding activities through social media channels
  • Coordinate with universities, events in relation to targeted hires
  • Support Recruitment programs to attract the most potential candidates

Job Requirement

Qualifications & Experience:

  • University degree. Prefer candidates with major in Human Resources Management
  • Fresh graduate or 1 ~ 3 years of direct recruiting experience

Knowledge, Skills & Behaviors:

  • Knowledge of HR related regulations and laws of Vietnam
  • Good command in using MS. Office software, team work skill
  • Self-motivated, highly committed, hard-working and responsible to work under pressure
  • Be able to use English for work

Other information

Work location: 27 Cổ Linh, Long Biên, Hà Nội (Aeon Long Biên)

Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month

Contact information: Ms. Minh Anh (Email: anh.duong@aeon.com.vn)

[HÀ ĐÔNG] HR Officer

KEY RESPONSIBILITIES

Perform daily administrative tasks for Store’s smooth HR operations in term of training, recruitment, HR management & reports

  1. Recruitment activity
  • Coordinate with Hiring Managers to understand the scope, responsibilities, and requirements of positions to be filled.
  • Define job accountabilities and requirements of vacancies, make necessary adjustments to the description and expectation to fill in the positions.
  • Implement recruiting process: phone screening, interviews, reference check, offer, etc.
  • Follow up with filled vacancies to ensure that selected candidates meet company’s needs, and resolve issues with Hiring Manager on staffing actions.
  • Manage existing candidate database to exploit for future positions.
  • Maintain good relationship with candidates for future and/or unexpected hiring needs
  • Create strong network within company, vocational centers and universities, in social channels to maximize the chances.
  • Identify appropriate channels for sourcing potential candidates, take initiatives for attracting and retaining talents.
  • Manage applicant information in recruitment database in proper manners.
  • Stay up-to-date with industry trends
  • Conduct exit interview and analyze reasons of resignation.
  • Prepare recruitment reports weekly/ monthly

 

  1. Training activities
  • Be in charge of new staff orientation program.
  • Train promoters on Store rules.
  • Receive training request from Line Manager(s) and work with them to develop materials for training.
  • Prepare logistics for training (book room & projector, send invitation, check attendance, make training report etc.) & conduct training.

 

  1. Employee Relation & Performance
  • Participate in Branding activities through social media channels.
  • Coordinate with universities, events in relation to targeted hires.
  • Support Management Trainee program to attract the most potential candidates.

 

  1. HR management & Reports
  • Ensure General Staff’s attendance and attire.
  • Identify potential staff for succession planning purposes.
  • Check information and provide reports when necessary.
  • Manage all store staff’s & Promoters’ job information.
  • Take photos for new staff (including Promoters) and proceed employees’ magnet card printing.
  • Collect new staff’s information and process hiring steps on the system.

 

  1. Rules and Regulations
  • Follow all working procedures, company’s policies, rules and regulations.
  • Check, monitor, remind and guide General staff to follow the rules and regulations.

 

  1. Other duties
  • Support other departments as necessary.
  • Other tasks or responsibilities as assigned by Division Leader & Store Manager

 

JOB REQUIREMENTS

  1. Qualifications & Experience
  • University/ College degree
  • 1 ~ 3 years of direct recruiting experience
  1. Knowledge, Skills & Behaviors
  • Be able to work at shift & on public holidays.
  • Computer literate (Word, Excel, Power point).
  • Good communication and problem-solving skill.
  • Customer-focused mindset
  • Self-disciplined with ability to work independently.
  • Good command of English (verbal and written) is a plus

Working location: Duong Noi, Ha Dong, Hanoi

Please send your updated CV to: doan.pham@aeon.com.vn
If you have any questions, please contact us at (024) 6277 8333
 

[Hai Phong] Division Leader – Home Fashion, House Hold, DIY

***KEY RESPONSIBILITIES
1. Operations duties
a) Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All merchandise displays are in accordance to schematic plans and all price tags/ POPs are correct.
• The changing of price labels (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisors.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Days & Mommy Days and Public Holidays.

b) Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floors are kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisors.

2. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customers’ needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s) and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

3. Sales and Profits
– Brief Group Leader(s) on previous day’s sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion schemes.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

4. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty rosters and shift plans raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

5. Rules and Regulations
– Follow all working procedures, company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.

6. Other duties
– Open & close store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.

***JOB REQUIREMENT:
1. Qualifications & Experience
– University/College degree.
– At least 3 years of related experience in retailing business or supermarket environment and 01-year of experience in managing a team of at least 5 staffs.

2. Knowledge, Skills & Behaviors
– Strong analytical skill and good at data/figures.
– Fluency in Vietnamese and English languages (both written and oral).
– Teamwork skill: actively promote teamwork.
– Service orientation: customer service mindset.
– Leadership: Acting leadership by example.
– Good presentation, problem solving and sales skills.
– Computer skills (Word, Excel, PowerPoint).
– Ability to cope with stressful situation at work.

Please send your updated CV to: Ms. Linh – hr.lechan@aeon.com.vn

[AEON MaxValu] Store Manager – New Supermarkets open in 2021

Purposes & Scope of the Role:

Be responsible for smooth store operations with effective, profitable results. Ensure that efficient leadership, comfortable, open working environment, and staff performance meet the requirements.

Working locations: 

  1. Huyndai Store: Ha Dong District – Hanoi
  2. Comatce Store: Thanh Xuan District – Hanoi
  3. Rivera Store – Thanh Xuan District – Hanoi 

Key Responsibilities:

Operations

  • Ensure that store’s daily operation is ready for business.
  • Ensure all company properties are in serviceable condition.
  • Monitor stock levels and its movement to minimize “out of stock” situation but to maximize sales.
  • Set up and monitor all working procedures in order to provide and maintain good customer service to customers.
  • Be responsible for customer complaints and take appropriate steps to solve such complains promptly.
  • Ensure that reports & invoices are timely submitted to Head Quarter for onward processing.
  • Hold regular meetings and discussions with staff to review performance and process of the store and inform staff about company policies, plans & directions.

Administration

  • Ensure that all store accounting and administrative manuals and procedures are being complied.
  • Approve and authorize all relevant documentation for timely submission to Head Quarter.

People management and development

  • Build teamwork spirit among staffs.
  • Train and supervise all levels of store staffs, provide product knowledge advice and guidance with the aim to develop a knowledgeable and efficient workforce.
  • Evaluate staff performance and make appropriate fair recommendations for promotions or disciplinary actions when necessary.

Rules and Regulations

  • Ensure that all working procedures, the company’s policies, rules and regulations applied in the store are in accordance with the law and strictly followed by staffs, promoters and security guards.
  • Maintain safe working conditions for employees and customers; solve safety concerns quickly.

Sales and profits

  • Responsible for sales target for daily/weekly/monthly and annual achievement
  • Work towards achieving financial objectives set by the management board by preparing an annual budget; scheduling expenditures; analyzing variances & initiating corrective actions.
  • Maintain controllable expenses within the budget set for the store.
  • Responsible for Profit and Loss of the store.
  • Control shrinkage level within the budget.
  • Understand markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

Other duties

Perform additional duties as assigned by the Operation Manager.

Job Requirements:

Qualifications & Experience:

  • University/ College graduate.
  • Two years of experience in retail store management.

Knowledge, Skills & Behaviors:

  • Knowledgeable of retail background.
  • Good command of English.
  • Demonstrated abilities to build effective teams and motivate employees.
  • Strong initiative and leadership skills.
  • Good problems solving skills.
  • Ability to adapt quickly and react positively to business needs and changes in strategies.
  • Computer literate (good skill in Microsoft Office software).

Other requirements:

  • Be able to work at shifts & public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment is a plus.

Please send your CV to email tuyendung.hn@aeon.com.vn. Thank you!

[HANOI OFFICE] MERCHANDISER – NONFOOD

Key Responsibilities:

  1. Major Duties
  • Be responsible for “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
  • Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
  • Supplier management, negotiation of payment terms, rebates etc.
  • Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
  • Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
  • Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
  • Be fully responsible for the development and implementation of Private Brand Strategy within the Category.
  • Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
  • Design and implement Merchandising Planograms delivering right space allocation and achieve the best productivity of each gondola.
  • Ensure clear communication and understanding of any action taken that impact on the Customer or Stores with Operations.
  • Achieve Commercial Key Performance Indicator.
  • Identify the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
  • Re-assess article performance on a regular basis to identify and deal with any old stock.
  • Proactively evaluate and act on results of promotional activities to implement any key learning points.
  • Maintain effective internal communication channels particularly with other Merchandising team, operations, sales & marketing, logistics and other functions within the organization.
  • Ensure that all necessary information and documentation is passed to supporting staff, and all necessary admin tasks are completed in a timely and professional manner.

2. Other Duties: Any necessary task that is deemed important from time to time.

3. Rules and Regulations: Follow all working procedures, the company’s policies, rules and regulations.

Job Requirements:

Qualifications & Experience:

  • University degree, preferably in Economics, Business Management or relevant majors.
  • At least 3-year experience in retail with the same category.

Knowledge, Skills & Behaviors:

  • Fluency in Vietnamese and English languages (both written and oral).
  • Customer-focused minset
  • Passion for merchandising career.
  • Good communication and negotiation skills.
  • Self-discipline with ability to work independently and under pressure.
  • Strong analytical ability and good in data/ figures.
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