[AEON XUÂN THỦY] TRƯỞNG NHÓM CÁC SALES LINE (THỰC PHẨM 1, THỰC PHẨM 2, THỜI TRANG – PHỤ KIỆN & TRẺ EM, ĐIỆN MÁY – GIA DỤNG)

I. KEY RESPONSIBILITIES 

1. Operations duties

(a.) Merchandise management

– Supervise General Staff to ensure:

• Merchandise is fully replenished, in good conditions & quality

• All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally

• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.

– Order stock directly with Supplier and receive stock from MMD.

– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.

– Support Foodline with monthly Stock Take as directed by supervisor.

– Attend bi-annual Stock Take as scheduled.

(b.) Non-merchandise management

– Supervise General Staff to ensure:

• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions

• Sales floor is kept clean & tidy

• Fire safety procedure is carried out properly.

– Order POP, execute POP exhibition, check POP to ensure correct and adequate information

– Execute floor opening and closing

– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager

(c.) Customer service

– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.

– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.

– Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.

– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Sales and Profits

– Co-ordinate with Suppliers to execute promotion schemes.

– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.

– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.

– Provide every day sales figure of concess counter for promoters.

– Support cashier in return/exchange merchandise as required.

3. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.

4. Other duties

– Closing floor in charge.

– Support other departments as necessary.

– Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements:

– College or Technical School graduate.

– At least one-year related experience in retailing business or supermarket environment.

– Be able to work at shift & on Public holidays.

– Have ability to relocate to other Stores as per Company’s assignment is a plus.

2. Preferred skills:

– Good communication, problem solving and leadership skills.

– Customer focused.

– Self-disciplined with ability to work independently.

– Good presentation and sales skill.

– Computer literate (Word, Excel & Powerpoint).

– Ability to communicate in English (verbal & written).

III. CONTACT INFORMATION

Please send your resume to email:

• hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
• anh.duong@aeon.com.vn (Ms. Minh Anh)
• hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)