[HCMC] SM EXECUTIVE – LEAD AUDITOR – FOOD QUALITY MANAGEMENT

Key responsibilities:

1. Audit Food Suppliers

• Build-up/Revise audit checklists as assigned by (Deputy) Manager basing on food safety hygiene principle and Vietnamese Regulation.
• Conduct audit food suppliers (new/regular/ad-hoc) as assigned (on-site/off-site), include survey/ collect suppliers’ quality information and prepare all related administrative materials before auditing, self-study to deeply understand regulation relevant to audited suppliers/checklist. Lead and support Auditors in difficult situation and decision making.
• Shelf-made or review audit reports done by auditors before sending to relevant department in case of need.
• Directly work and/or support auditors to work with outsourcing certification organization about audit reports according to (deputy) manager assignment.
• Clarify/answer all suppliers’ questions/concern, meeting with them (if needed)
• Follow up suppliers’ corrective action
• Record all relevant data, key in SMD’s files, ensure all documents collected are available for use.
• Report in case of finding any non-conformity from current situation and propose solutions to Managements.
• Comprehend the audit checklists and apply it properly while working with Suppliers/Third Parties.

2. Manage Suppliers’ Performance Through Quality Rating Program

• Manage performance of suppliers in a division as assigned by Managements through Quality Rating Program – include a team of in charge auditors in this division.
• Conduct traceability mock-up as well as check the products’ quality of the managed suppliers to evaluate their competency
• Summary clearly the strengths and weaknesses of the managed suppliers, make sure their final grade is relevant with their operational results with AEON.
• Build up and yearly update a shape/standard for good suppliers (grade A/B), get Managements’ approval, then announce to Suppliers/Relevant Departments.
• Summary rating results and announce to suppliers. Meeting with suppliers to clarify/answer their concern (if any)
• Record all relevant data, key in SMD’s files, ensure all documents collected are available for use.
• Make an ad-hoc and regular reports to Managements.
• Progress Update about Quality Rating Program to Managements and propose any improvement found during monitoring process.
• Report in case of finding any non-conformity and propose solutions to Managements.
• Comprehend the procedure/WI and apply it properly while working with Suppliers/ Merchandisers

3. Manage the products testing control competency of suppliers

• Study Vietnamese regulations relevant to food safety criteria including micro-bio, heavy metal, plant protective drug, …to build up the testing rule and testing plan for each group of products as assigned, include testing products, testing parameters, the frequency…
• Evaluate the products testing control competency of suppliers by scoring and rating – follow procedure/WI
• Record all relevant data, key in SMD’s files, ensure all documents collected are available for use.
• Make an ad-hoc and regular reports to Managements.
• Report in case of finding any non-conformity and propose solutions to Managements.
• Comprehend the procedure/WI and apply it properly while working with Suppliers/ Merchandisers

4. Research about the products’ season/ products’ characteristic

• Research to understand about the products’ season/ products’ characteristics (vegetables/ fruits/ meat/ seafood/prepackaged food), collect relevant information as well as evidence and step by step build up “products’ data” file.
• Basing on these data, thinking properly way to bring useful information to customer as well as to protect AEON images, improve sale, bring safety and security products to customers.
• Propose for improvement. Compose/Comprehend the procedure/WI and apply it properly while working.

5. Solve quality issues, protect AEON Images and Brands in Terms of SC

• Watching and collecting (and reporting to the supervisor and/or company as appropriate) any news sources (Paper news, Web news, SNS) relating to AEON group companies’ SC related activities, and protect our corporate images from the aspect of SC by any appropriate means in case those news topics are unfavorable to AEON, or may negative impact on our corporate images, as a primary department in charge to corporate with a department in charge of PR.
• Investigating the matter (if unfavorable or negative impact on our corporate brands has occurred) by ordering any related departments, to admonish to correct the situation.
• Handle quality issue(s) related to division in charge, work with suppliers and related departments (if needed) to solve the issue, ensure that it always complies with AEON’s code of conduct.
• Report results, give corrective actions to prevent any future recurrence.

• Manage and train on law documents
• Research and update relevant new law documents, ensure all new law documents are recorded and managed.
• Study and disseminate the contents of the law which related to AEON’s activities to the relevant departments.
• Train for suppliers/other Departments as assigned (including prepare training materials/ training conditions; celebrate training program; evaluate the efficiency and report after training)

6. Other duties

Tasks belonging to Supplier Control’s scope.

Job Requirements:

• University degree (Major: Food Chemistry)
• Lead Auditor certificate (FSSC 22000/BRC/IFS).
• Minimum 03 years of auditing experience, 1 year of lead auditor experience.
• Have a knowledge of Vietnam regulation on labelling, announcement document for circulation of Vietnamese market, certificate of condition eligible facility for food safety
• Have good knowledge of manufacturing, HACCP principle, Food Quality Management System, traceability mock-up and testing program.
• Process strong inspections/auditing skills (both on-site and off-site) as well as communication skill.
• Strong risk and crisis management skills.
• Well communication skill, ability to communicate well orally with a wide variety of auditees (people at all levels of the suppliers: top management, production workers, sales, customer support, etc.).
• Details oriented and being able to handle multi-tasks and good problem-solving skill.
• Fluent in English (more than average of spoken and written).
• Computer literate: Word, Excel, PowerPoint, Outlook and Internet and computer graphics and designing.

If you are interested in this position, please send your CV to Ms.Thao: thao.tran@aeon.com.vn