Training Officer (Coordinator & Data Analysis)

Primary Objective:

Training Officer is responsible for managing data, services and organizing training activities through integrating all the resources into the system to provide business insights.

Key Activities:

• Manage Training Data & Reports
• Organize Training Courses
• Organize & Coordinate Events
• Proceed Payment & Manage Outsourced Services
• Organize Tangible & Intangible Assets

Roles and responsibility:

Data management & Reports:
– Regularly collect, update and clean training related data from various sources (internal & external)
– Generate periodic reports, dashboards to visually present ideas and quickly map out issues with the business, guiding quality decision
– Work & follow up with other depts (IT, HR, etc.) to synchronize / interface with internal systems.
– Evaluate training effectiveness, ROI and report to higher management.
– Monitor & evaluate effectiveness of training budget.
– Ensure training documents, certifications and data are managed properly.

Organize Training Courses:
– Meet and work with other Depts. to identify the needs and execute training events.
– Create, innovate & follow up coordination process in order to provide high quality & timely service to learners.
– Develop / design digital assessment and evaluation tools and content to support training activities
– Plan, organize, and implement a range of training activities.

Organize & Coordinate Events:
– Work with related depts (Admin, Facility, IT, etc.) in organization of events (room, facilities, equipment, stationaries, etc.).
– Brainstorm ideas and improve current process to ensure events run smoothly.
– Create checklist, manage stakeholders & follow up with related depts in preparation of events.
– Propose automation mechanisms to improve productivity and effectiveness.

Proceed Payment & Manage Outsourced Services:
– Plan & manage budget in the system as approved.
– Create periodic budget reports, analyze issues & propose appropriate solutions
– Work and manage suppliers to ensure high quality service provided.
– Negotiate with suppliers and proceed payment.

Organize Tangible & Intangible Assets:
– Create & maintain management system of dept’s assets (facility, books, tools, etc.)
– Collect, organize and create backup data of internal & external training material, content, supplier’s information, etc.

Other duties:
– Other tasks or responsibilities as assigned by Training Manager.
– Be responsible for assisting the supervision of G1, G2 staff and train new hires.

Qualification and Job Requirements:

• College or University degree.
• Minimum 01 years of training experience.
• Good knowledge of spoken and written English.
• Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
• Strong communication, time management and teamwork skills.
• Good problem solving skill.
• Have a polite, tactful and friendly attitude.
• Experience with events organization is preferable.
• Strong critical thinking and/or analytical thinking is an advantage.

If you are interested in this position, please send your updated CV to: 

Mr. Luân: luan.lai@aeon.com.vn