Career Tag: Siêu thị

[AEON XUÂN THỦY] CHUYÊN VIÊN HÀNH CHÍNH (ADMIN DIVISION LEADER)

I. KEY RESPONSIBILITIES

1. Administrative tasks 

– Assist Store Admin Manager in developing & implementing new administrative system

– Supervise material order & issuing of uniforms, name badges, swipe cards…

– Make the working roster of the store’s Line Manager & store warehouse’s opening & closing

– Coordinate with AEON Delight to solve issues related to cleaning, security & technical matters

– Receive & work with inspection team from governmental authorities

– Supervise other matters relating to staff canteen, medical room, garbage management

– Promote 5S action & creation of an idea workplace – Make the periodical report on costs & other matters

2. Process & Guidelines 

– Develop working processes, and guidelines for other departments to ensure smooth operation.

– Ensure compliance with internal controls.

– Communicate, train, implement, and sustain relevant policies, processes, and procedures within the store to deliver the required outcomes.

3. Cost Control 

– Control store expenditure within budget.

– Promote, and strengthen the cost-effectiveness mindset in all Store staff.

4. Supporting roles

– Support other functions in the execution of promotion schemes, customer surveys, handling customer grievances, and finding solutions to arisen difficulties in operation.

– Support other departments regarding staff allocation plans to ensure adequate staffing for smooth operation, especially in peak seasons.

5. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind, and guide subordinates to follow the rules and regulations.

6. Other duties

– Other tasks or responsibilities as assigned by the Admin Manager and/or Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements:

  • University graduate.
  • A minimum of 3 years experience in the retail industry and 2 years in the management position.
  • Be able to work at shift & on Public holidays.
  • Having the ability to relocate to other Stores as per the Company’s assignment is a plus.

2. Preferred skills:

  • Computer literacy (Ms. Office, Internet…)
  • Detail-oriented and careful
  • Able to adapt quickly & react positively to business needs & changes in strategies
  • Good in:

– Planning & organization skill

– Interpersonal & communication skill

– Leadership skill

– Problem solving skill

– English communication skill (verbal & written)

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] CHUYÊN VIÊN KẾ TOÁN (ACCOUNTING DIVISION LEADER)

I. KEY RESPONSIBILITIES

1. Accounting duties 

– Keep & control petty cash fund for daily money exchange with the Cashier Team.

– Check & reconcile daily cash fund report with big safe box fund.

– Monitor the checking & reconciliation of each Cashier’s POS on the system with the Cashier report.

– Send a daily report of cash shortage to the Cashier for money collection.

– Daily check & reconcile Cash Refund POS on the system with actual refunded cash managed by the Store Customer Service Department and make Cash Refund report.

– Monitor voucher delivery to the Store Customer Service Department according to upcoming promotion schemes.

– Check the report of VAT invoices issued by the Store Customer Service Department to ensure accurate reflection on the system.

– Make a monthly report on outgoing VAT for HQ Accounting Department’s review.

2. Manpower management

– Plan Monthly Division’s duty roster and manpower schedule.

– Ensure sufficient manpower during business in ad-hoc situations.

– Monitor Group Leader(s), General Staff, and attendance and attire.

– Approve duty roster, and shift plan raised by Group Leader(s).

– Be responsible for the Group Leader(s) and General Staff’s performance.

– Take part in recruitment & selection activities for the Division’s staffing.

– Motivate, train, and develop staff to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit.

3. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.

4. Other duties

– Opening & closing Store.

– Other tasks or responsibilities as assigned by the direct Line Manager, Store Manager, and Head Quarter Accounting Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements:

  • University/College degree, majoring in Accounting/ Finance/ Banking.
  • Minimum 03 years of related experience
  • Be able to work at shifts & public holidays
  • Having the ability to relocate to other Stores as per the Company’s assignment is a plus.

2. Preferred skills:

  • Strong analytical skill, good at data/figures.
  • Strong in details and accuracy
  • Good communication skill
  • Teamwork skill: Actively promote team work
  • Leadership: Acting leadership by example
  • Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations.
  • Advanced computer skills, particular in Excel
  • Good command of English is a plus

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG NGÀNH HÀNG CÁC SALES LINE – LINE MANAGER (THỰC PHẨM 1, THỰC PHẨM 2, THỜI TRANG – PHỤ KIỆN & TRẺ EM, ĐIỆN MÁY – GIA DỤNG)

I. KEY RESPONSIBILITIES

1. Operations duties

(a). Merchandise management

– Supervise subordinates to ensure:

• Received merchandise at the loading bay is in the correct quantity, quality, and specifications

• Merchandise on the sales floor is fully replenished, in good condition & quality

• All the display merchandise is according to the schematic plan and all the price between the display merchandise and the price card is tallyed.

• Changing the price label (if necessary) is completed before the store opens.

– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.

– Plan, prepare, and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by the Store Manager.

– Plan, and assign duties for subordinates to make necessary preparations for Membership Day, Mommy Day, and Public Holidays.

(b.) Non-merchandise management

– Supervise subordinates to ensure:

• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions

• Salesfloor/pillar/wall is kept clean & tidy

• All backrooms are locked and in good condition

• Fire Safety procedure is carried out properly.

– Make order requests for equipment and get approval from the Store Manager.

(c.) Customer service

– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.

– Always remind subordinates to promote a “customer first” spirit.

– Follow the Company’s Rules on Customer Service (greeting, smiling, bowing, and attitude towards customers).

2. Sales and Profits

– Break down the sales target given by the Management to each Division Leader and take responsibility for the sales target achievement of the Department.

– Plan daily sales target on a monthly basis, based on target of the month announced by the Merchandise Department.

– Analyze sales figures and forecast future sales volumes to maximize profits.

– Analyze and interpret trends to facilitate planning.

– Take overall responsibility for the successful execution of all promotion schemes.

– Work with Merchandising Dept. for any changes/improvements in merchandise assortment, quality, and quantity.

– Prepare for higher management review:

• Weekly: sales information, sales promotion review, and report of slow-moving items

• Monthly: Division review, Promotion review, Sales analysis, Productivity report

• Promotion schemes to boost sales.

– Take a leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.

– Take a leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.

3. Manpower management 

– Optimize people’s productivity by manpower planning and implementation to achieve target and maximum productivity.

– Ensure efficient leadership to direct the Line/ Department toward the Company’s business strategies.

– Monitor subordinates’ attendance and attire.

– Approve duty roster, and shift plan raised by subordinates.

– Be responsible for subordinates’ performance. – Take part in recruitment & selection activities for Line/ Department’s staffing.

– Motivate, training, and develop staff to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit.

4. Rules and Regulations 

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind, and guide subordinates to follow the rules and regulations.

5. Other duties

– Opening store, Closing store.

– Approve all kinds of documentation raised by subordinates.

– Other tasks or responsibilities as assigned by the Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements:

  • University degree.
  • Minimum 05 years experience in retail business & 02 years experience in managing a team of at least 30 staffs.

2. Preferred skills:

  • Sound knowledge of retail background.
  • Demonstrated ability to build effective teams and motivate employees.
  • Strong initiative and leadership skills.
  • Excellent communication skills, both verbal and written.
  • Good problem solving & presentation skills.
  • Good command of English: verbal and written
  • Computer literacy (Ms. Office, Internet,… ).
  • Ability to cope with stressful situations at work.
  • Ability to adapt quickly and react positively to business needs and changes in strategies.

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG BỘ PHẬN HÀNH CHÍNH (ADMIN MANAGER)

I. KEY RESPONSIBILITIES

1. Administrative tasks

– Implement store operating plan within budget parameters and sustain during the financial year.

– Provide input into the store’s operating plan.

– Develop and implement new administrative systems, such as record management.

– Supervise daily store warehouse opening and closing; provide guidance through the implementation of standard procedure and monitor store keys.

– Supervise material order to ensure cost efficiency.

– Supervise the ordering and issuing of uniforms, name badges, and swipe cards.

– Make a working roster for the store’s Line Manager and a roster for the store warehouse’s opening and closing.

– Coordinate with Aeon Delight to tackle issues relating to housekeeping, security, and technical matters.

– Make periodical reports related to costs and other matters.

– Receive and work with the inspection team from governmental authorities.

– Supervise other matters relating to staff’s benefits, i.e. staff bus, staff canteen, medical room, garbage management.

2. Process & Guidelines 

– Develop working processes, and guidelines for other departments to ensure smooth operation.

– Ensure compliance with internal controls.

– Communicate, train, implement, and sustain relevant policies, processes, and procedures within the store to deliver the required outcomes.

3. Cost Control

– Rigorously examine the store’s budget and expenditure to come up with a cost-saving plan.

– Control store expenditure within budget parameters. – Promote, and strengthen the cost-effectiveness mindset in all Store staff.

4. Supporting roles

– Plan and work towards material order and related processes for the new store’s opening.

– Support other functions in the execution of promotion schemes, customer surveys, handling customer grievances, and finding solutions to arisen difficulties in operation.

– Support other departments regarding recruitment plans, and staff allocation plans to ensure adequate staffing for smooth operation, especially in peak seasons.

5. Manpower management
– Optimize people’s productivity by manpower planning and implementation to achieve target and maximum productivity.

– Ensure efficient leadership to direct the Line/Department toward the Company’s business strategies.

– Monitor subordinates’ attendance and attire.

– Approve duty roster, and shift plan raised by subordinates.

– Be responsible for subordinates’ performance.

– Take part in recruitment & selection activities for Line/ Department’s staffing.

– Motivate, train, and develop staff to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit.

6. Rules and Regulations 

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind, and guide subordinates to follow the rules and regulations.

7. Other duties 

– Other tasks or responsibilities as assigned by Store Manager and or Senior General Manager – Operation.

II. JOB REQUIREMENTS

1. Qualification and Job Requirements:

  • University graduate.
  • A minimum of 5 years related office/administrative management experience, preferably in the retail industry.
  • Be able to work at shift & on Public holidays.
  • Having the ability to relocate to other Stores as per the Company’s assignment is a plus.

2. Preferred skills:

  • Computer literacy (Ms. Office, Internet,…).
  • Sound knowledge of retail background
  • Highly organized and able to prioritize
  • Demonstrated attention to detail
  • Advanced written, verbal, and interpersonal communication skills
  • Strong initiative and leadership skills
  • Excellent communication skills, both verbal and written
  • Excellent problem solving skills
  • Ability to adapt quickly and react positively to business needs and changes in strategies
  • Good command of English: verbal and written.

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON HAI PHONG] SOFTLINE & KIDS MANAGER – TRƯỞNG BỘ PHẬN THỜI TRANG, PHỤ KIỆN VÀ TRẺ EM

I. KEY RESPONSIBILITIES

1. Operations duties
a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications.
• Merchandise on sales floor is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.


b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
• Sales floor/pillar/wall is kept clean & tidy.
• All backrooms are locked and in good conditions.
• Fire Safety procedure is carried out properly.
– Make order request for equipment and get approval from Store Manager.


c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.
– Always remind subordinate to promote “customer first” spirit.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).


2. Sales and Profits
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Share information about customer voice or any arising issues.
– Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.
– Analyze sales figures and forecasting future sales volumes to maximize profits.
– Analyze and interpreting trends to facilitate planning.
– Take overall responsibility for the successful execution of all promotion schemes.
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items.
• Monthly: Division review, Promotion review, Sales analysis, Productivity report.
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.


3. Manpower management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/ Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.


4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.


5. Other duties
– Opening store, Closing store.
– Approve all kind of documentation raised by subordinates.
– Other tasks or responsibilities as assigned by Store Manager.

II. JOB REQUIREMENTS

– University graduate.
– Minimum 05 years of experience in retail business & 02 years of experience in managing a team of at least 30 staffs.
– Computer literacy (Ms. Office, Internet,…) and good command of English
– Sound knowledge of retail background
– Demonstrated ability to build effective teams and motivate employees.
– Strong initiative and leadership skills.
– Excellent communication skills, both verbal and written
– Good problem solving & presentation skills
– Ability to adapt quickly and react positively to business needs and changes in strategies.
– Ability to cope with stressful situations at work

Other requirements: Work in shift, weekend & on Public holidays and have ability to relocate to other Stores as per Company’s assignment is a plus.

III. CONTACT INFORMATION

Please send your resume to email: khanhlinh.nguyen@aeon.com.vn

Tel: 0225.6288.512 (Ext 610-611)

IV. WORKING LOCATION: AEON HẢI PHÒNG – Số 10 Võ Nguyên Giáp, Phường Kênh Dương, Quận Lê Chân, Thành phố Hải Phòng

[AEON TÂN PHÚ] GROUP LEADER – GLAM BEAUTIQUE

I. Operations duties
a. Merchandise management
– Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
– Order stock directly with Supplier and receive stock from MMD.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Attend bi-annual Stock Take as scheduled.
b. Non-merchandise management
– Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy.
• Fire safety procedure is carried out properly.
– Order POP, execute POP exhibition, check POP to ensure correct and adequate information
– Execute floor opening and closing
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
c. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
d. Omni channel Operation
– Control stock inventory for Omni sales.
– Report and ensure correct related figure data

II. Sales and Profits
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
– Provide every day sales figure of concess counter for promoters
– Support cashier in return/exchange merchandise as required.

III. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff and Promoters’ attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit

IV. Customer service
– Provide advices and good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Deal with complaints from customers, in case no solution is met, raise issues to Group Leader/Key staff
– Register member card for custtomer (check customer ID card, give form to customer, register member card)
– Do skin analysis/ gift wrapping for customers.

V. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.

VI. Other duties
– Closing floor in charge.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Division Leader, Operation Deputy Manager/ Manager, General Manager.

VII. Qualification and Job Requirements

– College or Technical School graduate.
– At least one-year related experience in retailing business or supermarket environment.
– Good communication, problem solving and leadership skills.
– Customer focused.
– Self-disciplined with ability to work independently.
– Good presentation and sales skill.
– Computer literate (Word, Excel & Powerpoint).
– Ability to communicate in English (verbal & written).
– Be able to work at shift & on Public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.

Please send CV to Ms. Duyên: hr.celadon@aeon.com.vn Tel: (028) 6288 7711 – Ext: 741

[AEON TÂN PHÚ] GROUP LEADER – MMD (Trưởng nhóm Giao nhận hàng hóa)

Roles and responsibilities:

1. Merchandising management
– Monitor the receiving of merchandise at bay to ensure accuracy in quantity and specifications according to purchase orders.
– Check documents enclosed to order form for accuracy and adequate information, especially special declaration as per Viet Nam law and regulation (i.e. declaration of animal quarantine, customs declaration, etc.).
– Monitor merchandise exported from store to be delivered to customers or for maintenance purposes.
– Monitor merchandise destroy at garbage storage area.
– Inspect PA zero process to control inventory.
– Monitor the return of slow-moving, non-confirming merchandise to suppliers.
– Work with suppliers during receiving merchandise to solve any arising issues.
– Manage loading bay, ensuring the best condition for all equipment and tools.
– Communicate with relating parties to coordinate and take initiatives to support the receiving of merchandise.
– Carry out stock take according to Store’s procedures and regulations.
– Receive, check VAT invoices from suppliers then pass to HQ Accounting Department for payment.
– Assist MMD Manager in making plan, arranging manpower, asking for manpower support from other departments to prepare for bi-annual stock take (Store) and monthly stock take (Foodline) to control inventory levels.
– Assist MMD Manager in monitoring stock take activities to ensure accuracy and effectiveness.
– Assist MMD Manager in analyzing stock take report and reconcile with data storage system in cooperation with other departments.

2. 5S and Safety Implementation
– Ensure merchandise and receiving area is free of dust, well arranged, tidy, and neat and in proper area.
– Ensure the best conditions for all equipment and tools.

3. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff’s attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

4. Rules and Regulations
– Follow all Department procedures relating to merchandise management.
– Follow safety, health procedures, Company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff to follow the rules and regulations.

5. Other duties
– Make periodical report as required by job nature.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by MMD Manager and Store Manager.

Qualification and Job Requirements:

  1. University/College degree.
  2. Minimum 01 year of experience in the same function.
  3. Be able to work at shift & on Public holidays.
  4. Have ability to relocate to other Stores as per Company’s assignment is a plus.
  5. Be able to work at shift & on Public holidays.

Preferred skills:

  1. Good communication and problem solving skills.
  2. Self-disciplined with ability to work independently.
  3. Computer literate (Word, Excel, Power Point).
  4. Ability to communicate in English (verbal and written) is a plus.

Please send CV to Ms. Duyên: hr.celadon@aeon.com.vn

Tel: (028) 6288 7711 – Ext: 741

[AEON TÂN PHÚ] GROUP LEADER – FISH (FOODLINE 1)

Roles and responsibilities:

Operations duties
a. Merchandise management
– Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
– Order stock directly with Supplier and receive stock from MMD.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Attend bi-annual Stock Take as scheduled.
b. Non-merchandise management
– Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy.
• Fire safety procedure is carried out properly.
– Order POP, execute POP exhibition, check POP to ensure correct and adequate information
– Execute floor opening and closing
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
c. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

Sales and Profits
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
– Provide every day sales figure of concess counter for promoters
– Support cashier in return/exchange merchandise as required.

Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff and Promoters’ attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

Other duties
– Closing floor in charge.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

Qualification and Job Requirements:

  • College or Technical School graduate.
  • Good communication, problem solving and leadership skills.
  • Customer focused.
  • Self-disciplined with ability to work independently.
  • Good presentation and sales skill.
  • Computer literate (Word, Excel & Powerpoint).
  • Ability to communicate in English (verbal & written).
  • Be able to work at shift & on Public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment is a plus.

Please send CV to Ms.Duyên – HR Dept. AEON Celadon Tân Phú

Email: hr.celadon@aeon.com.vn

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