Supermarket - Trang 4 trên 18 - AEON Việt Nam

[AEON HẢI PHÒNG] TRƯỞNG QUẦY CÁC SALES LINE (THỰC PHẨM CHẾ BIẾN SẴN, GIA DỤNG NỘI THẤT, THỜI TRANG NỮ, HÓA MỸ PHẨM)

I. KEY RESPONSIBILITIES

1. Operations duties

(a.) Merchandise management

– Supervise Group Leader(s) and General Staff to ensure:

• Merchandise is fully replenished, in good condition & quality

• All the display merchandise is according to schematic plan and all the price between the display merchandise and the price card is tallyed

• Changing the price label (if necessary) is completed before the store opens.

– Order stock directly with Suppliers and receive stock from MMD.

– Verify and approve inventory orders raised by Group Leader(s).

– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.

– Support Foodline with monthly Stock Take as directed by supervisor.

– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.

(b.) Non-merchandise management

– Supervise Group Leader(s) and General Staff to ensure:

• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good condition.

• The Salesfloor is kept clean & tidy

• All backrooms are locked in good condition.

• POP execution is carried out properly

• Fire safety procedure is carried out properly

– Check and verify variances in stock & sales figures after Stock Take and make the report to the Line Manager.

– Execute store opening & closing as directed by supervisor.

2. Customer service

– Provide good customer service to encourage “plus selling”.

– Be polite and listen alternatively to customer needs.

– Get information and introduce to customers new arrivals, promotions, and policies regarding payment, returns/exchanges, etc.

– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.

– Follow the Company’s Rules on Customer Service (greeting, smiling, bowing, and attitude towards customers).

3. Sales and Profits

– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.

– Brief promoters on the promotion scheme.

– Break down the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.

– Overall plan and supervise the execution of promotion schemes.

– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.

– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

4. Manpower management

– Plan Monthly Division’s duty roster and manpower schedule.

– Ensure sufficient manpower during business in ad-hoc situations.

– Monitor Group Leader(s), General Staff, and Promoter’s attendance and attire.

– Approve duty roster, and shift plan raised by Group Leader(s).

– Be responsible for the Group Leader(s) and General Staff’s performance.

– Take part in recruitment & selection activities for the Division’s staffing.

– Motivate, training and develop staff in order to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit.

5. Rules and Regulations

– Follow all working procedures, and the company’s policies, rules, and regulations.

– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations

6. Other duties

– Opening & closing Store.

– Be on duty and act as Line Manager’s roles when the Line Manager’s not present at work (i.e. is on leave or on business trip).

– Other tasks or responsibilities as assigned by the direct Line Manager and Store Manager.

II. JOB REQUIREMENTS

1. Qualification and Job Requirements:

– College/University degree.

– At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs.

2. Preferred skills

– Strong analytical skills, good at data/figures.

– Fluency in Vietnamese and English languages (both written & oral)

– Teamwork skill: Actively promote teamwork

– Service orientation: customer service minded

– Leadership: Acting leadership by example

– Good presentation, problem-solving, and sales skills

– Computer skills (Word, Excel, Powerpoint).

– Ability to cope with stressful situations at work

– Self-disciplined with the ability to work independently

– Be able to work at shifts & on Public holidays

III. CONTACT INFORMATION

Please send your resume to email: khanhlinh.nguyen@aeon.com.vn (Ms. Linh)

Tel: (0225) 6288 512 – Số nội bộ: 610/611

IV. WORKING LOCATION:

AEON HẢI PHÒNG – Số 10 Võ Nguyên Giáp, Phường Kênh Dương, Quận Lê Chân, TP Hải Phòng

[AEON TÂN PHÚ] GROUP LEADER – DAISO

Roles and responsibilities:

Operations duties

1. Customer services:
– Access and work with other staff to resolve /support subordinates to resolve customers’ complaints.
– Verify and research data on registration status.
– Maintain / Repair Bicycle for display at Store
– Input/retrieve client account information data on system.
– Make sure money, promotional goods, promotion gift are used properly and for right purposes. ( Not apply voucher in wellness)
– Brief all subordinates about promotion schemes to ensure clear understanding and proper execution.
– Daily check and ensure all working tools and equipment of the section are adequate and in good conditions.
– Instruct subordinate how to use working tools and equipment.
– Serve as key contact for cashiers needing assistance with account or client problems.
– Make all kinds of AEON card section’s reports upon request by Direct Supervisor
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Cashiering tasks:
– Be aware of current sales promotions and Change cash.
– Ensure cash register equipment (audit roll, thermal roll, printer ink cartridge) and all type of nylon bags available and adequate for daily operation.
– Ensure cash registers & credit card terminals are in good conditions.
– Ensure signage must be in proper condition display at cashier counters.
– Ensure all cashier counters to avoid long queue ( no more than 5 customers) especially in peak hours or weekend.
– Investigate and correct errors made at the cash registers in a timely manner; report errors to supervisor
– Random spot check at cashier counter to avoid any fraud.
– Be responsible for investigating any unbalance situation and report to Direct supervisor
– Make day and night shift handover.
– Run “day end” function of POS system every night

3. MMD tasks:
– Monitor the receiving of merchandise at bay to ensure accuracy in quantity and specifications according to purchase orders
– Check documents enclosed to order form for accuracy and adequate information, especially special declaration as per Viet Nam law and regulation (i.e. declaration of animal quarantine, customs declaration, etc.).
– Monitor merchandise destroy at garbage storage area. ( G2 check G1, G4 check all)
– Inspect PA zero process to control inventory.
– Work with suppliers during receiving merchandise to solve any arising issues.
– Carry out stock take according to Store’s procedures and regulations.
– Receive, check VAT invoices from suppliers then pass to MMD Accounting Department
– GL need to submit red invoices to the MMD Accounting Department 6 times per month
– Submit money 3 times per week for Vietcombank ( Monday- Wednesday- Friday)
– Manage Change to ensure Store always have enough change money to customer.
– Cashier documents/ Different money
– Contract with HQ accounting Department to issue goods return/customer VAT invoices to supplier/ customer
– Submit client account information to customer survice department every monday

4. Operations duties:
a. Merchandise management
– Supervise Technical Staff/ General Staff to ensure:
– Merchandise is fully replenished, in good conditions & quality.
– All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.( In condition, GL have to display by themselve)
– Price checking on POS and changing price label (if necessary) is completed before store opened.
– Order stock directly with Supplier and receive stock from MMD.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– In -charge bi-annual Stock Take as scheduled.
– Check stock to return slow-moving, non-confirming merchandise to suppliers
b. Non-merchandise management
– Supervise Key Staff/ General Staff to ensure:
– Operational equipment, lighting and fixtures (gondola, promotion table, shelves, etc.) are in good conditions
– Sales floor and backroom is kept clean & tidy.
– Fire safety procedure is carried out properly.
– Order/ Execute/Check POP exhibition to ensure correct and adequate information ( Make POP in urgent case)
– Execute floor opening and closing
– Check and verify variances in stock & sales figures after Stock Take and make report to Direct Supervisor
– In-charge working night and day shift
– Co-operate with owner building
– Report any issues to direct supervisor that happen between Wellness and Owner building

5. Sales and Profits:
– Co-ordinate with Suppliers to execute promotion schemes.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey to direct supervisor

6. 5S:
– Monitor and check procedures on house-keeping duties to ensure cleanliness and tidiness at Cashier Counter.

7. Manpower Management:
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Contact Human Resources to submit present data, social insurance, report
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure Key Staff and General Staff’s attendance and attire.
– Be responsible for Key Staff and General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

8. Rules and Regulations:
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Technical Staff and General staff to follow the rules and regulations.
Other duties
– Closing floor in charge.
– Other tasks or responsibilities as assigned by Direct supervisor

Qualification and Job Requirements:

College or Technical school graduate.
At least one year relate experience in retailing business or supermarket environment.
Good communication skill, problem solving and leadership skill.
Customer focused.
Self-disciplined with ability to work independently.
Good presentation and sales skill.
Computer literate (Work, Excel & PowerPoint).
Abilities to communicate in English (verbal & written).
Be able to work at shift & on Public holidays.
Have ability to relocate to other Stores as per Company’s assignment is a plus.

Please send CV to Ms.Duyên – HR Dept. AEON Celadon Tân Phú

Email: hr.celadon@aeon.com.vn

[AEON XUÂN THỦY] TRƯỞNG QUẦY THU NGÂN & DỊCH VỤ KHÁCH HÀNG (CASHIER & CUSTOMER SERVICE DIVISION LEADER)

I. MAIN RESPONSIBILITIES:

1. Customer Services activities:

– Issue CS management standard of AEON Vietnam be applied properly by CS staff

– Monitor money, promotional goods, promotion gift to make sure they are used properly and for right purposes.

– Brief all subordinates about promotion schemes to ensure clear understanding and proper execution.

– Oversee the resolution of any arising issues regarding locker, VAT invoices and customer point scheme.

– Daily monitor and ensure all working tools and equipment of the section are adequate and in good conditions.

– Resolve customers’ complaints and follow up until the case is close

– Monitor all kinds of CS section’s reports.

– Identified & timely report to SM about cashier complain case

2. Cashier activities:

– Be aware of current sales promotions and make sure the information is briefed to Cashier staff in daily briefing session by Cashier Group Leaders.

– Frequently check, identify issues and coordinate with Merchandising Dept. and other Store Operation Depts to ensure that merchandise is correctly priced and displayed in adequate quantity and good quality.

– Maintain all Point of Sale (POS) machines, tools and equipment in good working condition.

– Responsible for collecting contents of cash registers at the end of each day and delivering funds to Store Accounting Dept. if working at night shift.

– Investigate and correct errors made at the cash registers in a timely manner; report errors to Cashier Manager.

– Assist subordinates in difficult/complicated cases at Cashier counters.

3. Support Online Sales & management:

– To manage group to handle online orders in daily basis to complete all orders in time with effective quality of work

– To ensure all customers’ inquiries from various touch points (hotline, email, fanpage comment & message) are handled on time with appropriate manner.

– Mannage operation flow well for all team, include Picker, Delivery staff, …

– Follow key performance indicators (Sales revenue, number of Orders, % cancellation before & after handover to delivery).

– Follow up and take actions to achive target sale.

4. Manpower Management:

– Plan Monthly Division’s duty roster and manpower schedule.

– Ensure sufficient manpower during business in ad-hoc situations.

– Monitor Group Leader(s), General Staff (s)’ attendance and attire.

– Approve duty roster, shift plan raised by Group Leader(s).

– Be responsible for Group Leader(s)’s performance.

– Take part in recruitment & selection activities for Division’s staffing.

– Motivate, training and develop staff in order to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote team work spirit

5. Rules and Regulations:

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.

6. Expense Control & Other duties:

– Provide solutions to optimize resources and increase productivities

– Provide tools to optimize delivery costs

– Focus and make the guidance for tools and equipments for reasonable using

– Opening & closing Store.

– Monitor all activities in store to ensure that store work at normal

– Other tasks or responsibilities as assigned by direct Line Manager, Store Manager.

II. JOB REQUIREMENTS

1. Qualification and Job Requirements:

– University Degree

– At least 5 years experience, including 2 year experience as Cashier Manager or 2 years experiences as Cashier leader in Supermarket/Shopping center

– Minimum 2 years related experience is customer service

2. Preferred skills

– Good communication skills.

– Good command of verbal English

– Have a polite, tactful and friendly attitude

– Have good understanding of the needs of customers

– Teamwork skill: Actively promote team work.

– Service orientation: customer service minded

– Leadership: Acting leadership by example.

– Persuasion: Ability to persuade others in specific situations.

– Computer literate: Word, Excel, Powerpoint

– Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations

III. CONTACT INFORMATION

Please send your resume to email:

hr.xuanthuy@aeon.com.vn (Ms. Nhi)
anh.duong@aeon.com.vn (Ms. Minh Anh)
hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG NHÓM CỬA HÀNG CHĂM SÓC SỨC KHỎE & SẮC ĐẸP (GLAM BEAUTIQUE GROUP LEADER)

I. MAIN RESPONSIBILITIES:

1.Operations duties
a) Merchandise management
– Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Attend bi-annual Stock Take as scheduled.
b) Non-merchandise management
– Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Order POP, execute POP exhibition, check POP to ensure correct and adequate information.
– Execute store opening & closing
c) Omni channel Operation
– Control stock inventory for Omni sales.
– Report and ensure correct related figure data

2. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by staffs, difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

3. Sales and Profits
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
– Provide every day sales figure of concess counter for promoters. changes/improvement in merchandise assortment, quality and quantity.
– Support cashier in return/exchange merchandise as required.

4. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff and Promoters’ attendance and attire.
– Arrange duty roster, shift plan for staffs.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity..
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff and Promoter(s) to follow the rules and regulations.

6. Other duties
– Opening & closing Store.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Store Manager, Operation Deputy Manager/ Manager, General Manager.

II. JOB REQUIREMENTS:

Qualification and Job Requirements:
– College or Technical School graduate.
– At least one-year related experience in retailing business or supermarket environment.
– Good communication, problem solving and leadership skills.
– Good presentation, problem solving and sales skills.
– Self-disciplined with ability to work independently
– Computer skill (Word, Excel, Power point) solving and sales skills.
– Ability to use English is a plus.

Preferred Skills:
– Be able to work at shift & on Public holidays
– Have ability to relocate to other Stores as per Company’s assignment is a plus

III. CONTACT INFORMATION

Please send your resume to email:

hr.xuanthuy@aeon.com.vn (Ms. Nhi)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG BỘ PHẬN THU NGÂN & DỊCH VỤ KHÁCH HÀNG & BÁN HÀNG ĐA KÊNH (CASHIER & CUSTOMER SERVICE & OMNI CHANNEL LINE MANAGER)

I. KEY RESPONSIBILITIES

1. Customer Services activities:

– Issue CS management standard of AVN be applied properly by CS staff

– Monitor money, promotional goods, and promotion gifts to make sure they are used properly and for the right purposes.

– Brief all subordinates about promotion schemes to ensure clear understanding and proper execution.

– Oversee the resolution of any arising issues regarding locker, VAT invoices, and customer point scheme.

– Daily monitor and ensure all working tools and equipment of the section are adequate and in good condition.

– Resolve customers’ complaints and follow up until the case is closed

– Monitor all kinds of CS section reports.

– Identified & timely report to SM about cashier complaint case

2. Cashier activities:

– Be aware of current sales promotions and make sure the information is briefed to Cashier staff in daily briefing session by Cashier Group Leaders.

– Maintain all Point of Sale (POS) machines, tools and equipment in good working condition.

– Responsible for collecting contents of cash registers at the end of each day and delivering funds to Store Accounting Dept. if working at night shift.

– Investigate and correct errors made at the cash registers in a timely manner; report errors to Cashier Manager.

– Assist subordinates in difficult/complicated cases at Cashier counters.

3. Online Sales & management:

– To manage the group to handle online orders in a daily basis to complete all orders in time with effective quality of work

– To ensure all customers’ inquiries from various touch points (hotline, email, fanpage comment & message) are handled on time with an appropriate manner.

– Manage operation flow well for all team, including Picker, Delivery staff, …

– Follow key performance indicators (Sales revenue, number of Orders, % cancellation before & after handover to delivery).

– Follow up and take actions to achieve target sales.

4. Manpower Management:

– Plan Monthly Division’s duty roster and manpower schedule.

– Ensure sufficient manpower during business in ad-hoc situations.

– Monitor Group Leader(s) and general Staff (s)’ attendance and attire.

– Approve duty roster, and shift plan raised by Group Leader(s).

– Be responsible for Division Leader(s) and Group Leader(s)’s performance.

– Take part in recruitment & selection activities for the Division’s staffing.

– Motivate, train, and develop staff in order to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit

5. Rules and Regulations:

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide Division Leader(s), Group Leader(s), General Staff to follow the rules and regulations.

6. Expense Control &Other duties:

– Provide solutions to optimize resources and increase productivity

– Provide tools to optimize delivery costs

– Focus and make the guidance for tools and equipment for reasonable using

– Opening & closing Store.

– Monitor all activities in the store to ensure that the store work at normal

– Other tasks or responsibilities as assigned by the direct Store Manager.

II. JOB REQUIREMENTS

1. Qualification and Job Requirements

– University degree.

– Minimum 05 year of experience, including 2 year experience as a Cashier Manager or 2 years experiences as Cashier leader in Supermarket/Shopping center.

– Minimum 2 years related experience is customer service.

2. Preferred skills:

– Good communication and problem solving skills.

– Good command of verbal English

– Have a polite, tactful and friendly attitude

– Have good understanding of the needs of customers.

– Teamwork skill: actively promote team work

– Service orientation: customer service minded

– Leadership: Acting leadership by example.

– Persuasion: Ability to persuade others in specific situations.

– Computer literate: Word, Excel, Powerpoint

– Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations

III. CONTACT INFORMATION

Please send your resume to email:

hr.xuanthuy@aeon.com.vn (Ms. Nhi)
anh.duong@aeon.com.vn (Ms. Minh Anh)
hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] CỬA HÀNG TRƯỞNG CỬA HÀNG CHĂM SÓC SỨC KHỎE & SẮC ĐẸP (GLAM BEAUTIQUE STORE MANAGER)

I. KEY RESPONSIBILITIES

1. Operations duties
a. Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.

b. Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisor.

c. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

d. Omni channel Operation
– Control stock inventory for Omni sales.
– Report and ensure correct related figure data

2. Sales and Profits
– Analyze Sales by item/categoty and Customer behavior to propose a sastisfying selling floor/ event
– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion scheme.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

3. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.

5. Other duties
– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by direct Operation Deputy Manager/ Manager and General Manager.

II. JOB REQUIREMENTS

University/College degree.
At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
Strong analytical skill, good at data/figures.
Good command of spoken and written English
Teamwork skill: Actively promote team work.
Service orientation: customer service minded.
Strong leadership and excellent relationship management.
Good presentation, problem solving and sales skills.
Self-disciplined with ability to work independently.
Computer skill (Word, Excel, Powerpoint).
Ability to cope with stressful situation at work.
Be able to work at shift & on Public holidays
Have ability to relocate to other Stores as per Company’s assignment is a plus

III. CONTACT INFORMATION

Please send your resume to email:

hr.xuanthuy@aeon.com.vn (Ms. Nhi)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG NHÓM GIAO NHẬN HÀNG (MMD GROUP LEADER)

I. KEY RESPONSIBILITIES

1. Merchandising management

– Monitor the receiving of merchandise at bay to ensure accuracy in quantity and specifications according to purchase orders.

– Check documents enclosed to order form for accuracy and adequate information, especially special declaration as per Viet Nam law and regulation (i.e. declaration of animal quarantine, customs declaration, etc.).

– Monitor merchandise exported from store to be delivered to customers or for maintenance purposes.

– Monitor merchandise destroy at garbage storage area.

– Inspect PA zero process to control inventory.

– Monitor the return of slow-moving, non-confirming merchandise to suppliers.

– Work with suppliers during receiving merchandise to solve any arising issues.

– Manage loading bay, ensuring the best condition for all equipment and tools.

– Communicate with relating parties to coordinate and take initiatives to support the receiving of merchandise.

– Carry out stock take according to Store’s procedures and regulations.

– Receive, check VAT invoices from suppliers then pass to HQ Accounting Department for payment.

– Assist MMD Manager in making plan, arranging manpower, asking for manpower support from other departments to prepare for bi-annual stock take (Store) and monthly stock take (Foodline) to control inventory levels.

– Assist MMD Manager in monitoring stock take activities to ensure accuracy and effectiveness.

– Assist MMD Manager in analyzing stock take report and reconcile with data storage system in cooperation with other departments.

2. 5S and Safety Implementation

– Ensure merchandise and receiving area is free of dust, well arranged, tidy, and neat and in proper area.

– Ensure the best conditions for all equipment and tools.

3. Manpower management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.

– Ensure sufficient manpower during business in ad-hoc situations.

– Ensure General Staff’s attendance and attire.

– Be responsible for General Staff’s performance.

– Identify and reduce unnecessary tasks to increase staff productivity.

– Regularly train and motivate subordinates in daily works.

– Identify potential staff for succession planning purposes.

– Build and promote team work spirit.

4. Rules and Regulations

– Follow all Department procedures relating to merchandise management.

– Follow safety, health procedures, Company’s policies, rules and regulations.

– Check, monitor, remind and guide General Staff to follow the rules and regulations.

5. Other duties

– Make periodical report as required by job nature.

– Support other departments as necessary.

– Other tasks or responsibilities as assigned by MMD Manager and Store Manager.

II. JOB REQUIREMENTS

1. Qualification and Job Requirements

– University/College degree.

– Minimum 01 year of experience in the same function.

– Be able to work at shift & on Public holidays.

2. Preferred skills:

– Good communication and problem solving skills.

– Self-disciplined with ability to work independently.

– Computer literate (Word, Excel, Power Point).

– Ability to communicate in English (verbal and written) is a plus.

III. CONTACT INFORMATION

Please send your resume to email:

hr.xuanthuy@aeon.com.vn (Ms. Nhi)
anh.duong@aeon.com.vn (Ms. Minh Anh)
hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG NHÓM GIAO HÀNG – BỘ PHẬN BÁN HÀNG ĐA KÊNH (OMNI CHANNEL – DELIVERY GROUP LEADER)

I. KEY RESPONSIBILITIES

1. Delivery management

– Coordinate with Operation team to arrange and plan driver in house and 3rd party to ensure delivery resources

– Manage and coordinate the delivery of the delivery staff

– Divide orders by wards and districts to optimize shipping

– Track and update vehicle schedules and delivery progress.

– Conduct data analysis and propose solutions, orientation to improve driver performance

– Assist/Draw up project planning, implementing and communicating across the involved stakeholders to coordinate the team’s scope of work & timelines

– Develop and implement improvement initiatives to boost Driver Supply

– Check, monitor, remind and guide staff to contribute work follow deadline.

2. Customer service

– Manage customer enquiry for all on-line channels with fast & appropriate response

– Escalate of all problems/complains and get advice from LM to assure they are satisfactory resolved

– Update all related issues regarding the orders for further coordinating with customer

– Follow customer’s trend, comment, feedback and report related delivery.

3. Expense control

– How to improve effective cost per working hours for delivery.

– Manage materials and equipments reasonably.

4. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide Key Staff and General staff to follow the rules and regulations.

5. Other tasks

– Other tasks or responsibilities as assigned by superiors

II. JOB REQUIREMENTS

1. Qualification and Job Requirements

– University/College degree.

– Minimum 1 year related experience is required.

– At least 1 year experience in management level

2. Preferred skills

– Good communication, problem solving and leadership skill.

– Logical thinking and reasonable work arrangement

– Good understanding on E-commercial Sales (general trade market and selling)

– Competently the routes in the city

– Have a polite and friendly attitude.

– Have customer service mindset.

– Teamwork skill: Actively promote team work.

– Be able to work at shift & on Public holidays.

– Have ability to relocate to other Stores as per Company’s assignment is a plus.

III. CONTACT INFORMATION

Please send your resume to email:

hr.xuanthuy@aeon.com.vn (Ms. Nhi)
anh.duong@aeon.com.vn (Ms. Minh Anh)
hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)